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Sample letter to start a formal complaint

 

 

 

Your Address

Your City, State, Zip Code

(Your e-mail if sending via e-mail)

 

Date

 

Name of Contact Person (if available)

Title (if available)

Company Name

Consumer Complaint Division (if you have no specific contact)

Street Address

City, State, Zip Code

 

Dear (Contact Person or Organization Name):

 

Re: Please register this as a formal complaint

 

I (describe your problem. State location, date, time, wind direction, temperature, foggy, clear, upwind, downwind  and any other important details of the issue(s) regarding your complaint(s). Keeping a daily diary with well documented details. This will help you in this process. If more than one member of your family are affected, write a letter for each individual member).

 

Unfortunately, the wind turbines are not performing as you had promised. I am disappointed because (explain the problem: for example; the wind turbine noise is not comparable to a refrigerator, the shadow flicker is not easily avoided in newer wind farms, the effects of shadow flicker if experienced are not short lived, as in a few hours over a year’s time. The true impacts of wind turbines were not disclosed clearly or were misrepresented, etc.).

 

To resolve the problem, I would appreciate your (state the specific action you want). Enclosed are copies (do not send originals) of my records (include copies of previous correspondence with their company and any supporting documents you have kept records of).

 

I look forward to your reply and a resolution to my problem and will wait until (set a time limit) before seeking help from the Public Service Commission. Please contact me at the above address or by phone at (home and/or office numbers with area code).

 

Sincerely,

 

(Your Signature)

 

Your name

 

Enclosure(s)